Industry 4.0 Applications for Medical/Healthcare Services

Mobile Services for the Hospitality Industry

Mobile services appear to be an obvious choice for travel and tourism as the travellers are on the move, which is the first criterion for mobile services to be relevant. The travel and tourism industry, which is one of the largest and most rapidly expanding industries in the world and one of the significant users of ICT in its operations, will no doubt be an important market place for mobile se...

Tutorial: Exploring Interaction Networks for Services Industry

One of the distinguishing features of the service sector is high emphasis on people interacting with people and serving the customer rather than transforming physical goods in the process. In traditional manufacturing, the machines are characterized by their ability to do only prespecified set of tasks, with quantifiable and predictable productivity rates. These properties makes it is relativel...

Web Services in Hotel Industry

The hotel industry is in need of efficient, integrated, and economic supply chains and circulation processes. This paper introduces a project of integration of hotel management systems by web services technology. We discuss how web services will consent to the hotel industry by automating product distributions and providing better services to buyers, suppliers, and prospective partners. The pro...

The Norwegian Financial Services Industry

Enabling Enterprise Applications for Services

In this paper, we discuss techniques for supporting enterprise applications for business services. These applications can be quite complex, requiring support for regional variations in business logic, multi-step workflows, and long term transactions. Furthermore, such applications must coordinate the efforts of a mobile workforce that is distributed around the world, and integrate with client-s...